Terms of service

TERMS OF SERVICE — ZIVRO WATCHES

Last Updated: 27 October 2026

Welcome to ZIVRO WATCHES. These Terms of Service (“Terms”) govern your access to and use of our website, services, and any purchases made through our online store.

By accessing our website or purchasing from us, you agree to these Terms and our Privacy Policy, Shipping Policy, and Refund & Return Policy, subject to your rights under applicable law.

If you do not agree with these Terms, please do not use our Services.

1. Overview

This website is operated by ZIVRO WATCHES. Throughout the website, the terms “we,” “us,” and “our” refer to ZIVRO WATCHES.

We provide this website and its services subject to your acceptance of the terms, conditions, policies, and notices stated here.

2. Online Store Terms

By agreeing to these Terms, you confirm that you have reached the age of majority in your place of residence or that you have the required consent from a parent or legal guardian to use this website.

You may not use our products or Services for any illegal, unauthorized, or fraudulent purpose.

3. General Conditions

We reserve the right to refuse service, cancel orders, or limit quantities where reasonably necessary, including in cases involving suspected fraud, abuse, security concerns, or violations of these Terms, subject to applicable law.

Information submitted through our website, excluding payment information, may be transmitted across various networks as required to operate our Services. Payment information is handled through the applicable payment-processing systems and security measures.

You may not reproduce, duplicate, copy, sell, or exploit any portion of our Services without our prior written permission, except as permitted by law.

4. Accuracy, Completeness, and Timeliness of Information

We make reasonable efforts to ensure that information on our website is accurate and up to date. However, some information may occasionally contain errors, omissions, or outdated details.

Website content is provided for general informational purposes. We reserve the right to correct errors or update information when necessary.

If an error materially affects an order, we will handle the matter in accordance with applicable law and our relevant policies.

5. Modifications to Services and Prices

Product prices, availability, and Services may change from time to time without prior notice.

We reserve the right to modify, suspend, or discontinue any part of our Services, subject to applicable law and any obligations relating to orders already accepted.

6. Products and Availability

Our watches and related products are offered online and may be available in limited quantities.

We make reasonable efforts to display product colours, materials, specifications, and other details accurately. Actual colours may vary depending on your screen settings, lighting, or device.

Product descriptions and images are intended to represent the products as accurately as reasonably possible. Any material difference or defect will be handled in accordance with our applicable policies and consumer protection laws.

Product availability is not guaranteed until an order has been accepted and confirmed.

7. Billing, Payments, and Order Verification

We reserve the right to review orders and, where reasonably necessary, refuse, cancel, or place an order on hold for verification.

For security and fraud-prevention purposes, additional information may be requested to verify an order or payment.

If verification cannot be completed, we may cancel the order and arrange any required refund in accordance with applicable law and the relevant payment method.

Customers are responsible for providing accurate billing, contact, and payment information.

8. Shipping, Returns, and Refunds

All purchases are subject to our Shipping Policy and Refund & Return Policy, which should be read alongside these Terms.

Our policies explain order processing, estimated delivery times, return eligibility, exchanges, refunds, and warranty arrangements.

Nothing in these Terms or our store policies limits any consumer rights that cannot legally be excluded.

9. Optional Tools and Third-Party Services

Our website may provide access to tools, applications, or services operated by third parties.

Such services may be provided subject to their own terms, conditions, and privacy policies. To the extent permitted by law, ZIVRO WATCHES is not responsible for third-party services that we do not own or control.

Your use of third-party tools or services is subject to the applicable provider's terms.

10. User Submissions and Feedback

If you submit reviews, suggestions, feedback, or other content to us, you confirm that you have the right to submit that content and that it does not violate any applicable law or third-party rights.

Where permitted by law, you grant ZIVRO WATCHES permission to use, reproduce, display, and share such feedback for legitimate business purposes, including improving our products and Services.

We are not obligated to respond to every submission or to compensate users for feedback unless otherwise agreed.

11. Personal Information

Your personal information is handled in accordance with our Privacy Policy and applicable data protection laws.

Please review our Privacy Policy to understand how we collect, use, disclose, and protect personal information when you interact with our website or make a purchase.

12. Errors, Inaccuracies, and Omissions

Occasionally, our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, shipping charges, delivery estimates, or availability.

We reserve the right to correct such errors and update information where appropriate.

If an error affects an order that has already been placed, we will handle the situation in accordance with applicable law and notify the customer where required.

13. Prohibited Uses

You may not use our website or its content to:

  • Violate any applicable law or regulation.

  • Engage in fraud, deception, or misrepresentation.

  • Infringe intellectual property or other third-party rights.

  • Upload malicious software, harmful code, or unauthorized content.

  • Attempt unauthorized access to our website, systems, or customer information.

  • Interfere with the security, operation, or integrity of our Services.

  • Harass, threaten, or harm other users or our staff.

We may restrict or terminate access to our Services where reasonably necessary in response to violations, subject to applicable law.

14. Disclaimer of Warranties and Limitation of Liability

We make reasonable efforts to maintain our website and Services, but we do not guarantee uninterrupted or error-free access at all times.

To the extent permitted by applicable law, our website and Services are provided on an “as available” basis.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, including applicable statutory consumer rights, mandatory product guarantees, or liability for fraud or other non-excludable matters.

Any other limitation of liability will apply only to the extent permitted by applicable law.

15. Force Majeure

We will not be responsible for delays or failures to perform obligations to the extent caused by circumstances beyond our reasonable control.

Such circumstances may include natural disasters, severe weather, public emergencies, strikes, customs delays, carrier disruptions, governmental actions, or major interruptions to transport or communications.

We will take reasonable steps to reduce the impact of such events where practicable. This section does not remove any mandatory rights available to customers under applicable law.

16. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses or claims arising directly from your unlawful use of our Services, your infringement of third-party rights, or your material breach of these Terms.

Nothing in this section requires a consumer to waive rights that cannot legally be waived.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be applied to the extent legally permitted or severed as necessary.

The remaining provisions will continue in effect to the extent permitted by applicable law.

18. Termination

These Terms remain in effect unless terminated in accordance with their provisions or applicable law.

We may suspend or restrict access to our Services where reasonably necessary, including in response to fraud, security risks, unlawful activity, or material violations of these Terms.

Termination does not affect rights, obligations, or remedies that accrued before termination or that must continue under applicable law.

19. Governing Law

These Terms and any disputes relating to our Services will be governed by the laws applicable to the business and transaction, subject to any mandatory consumer protection laws that apply in the customer's place of residence.

Nothing in this section deprives consumers of protections that cannot legally be excluded under applicable law.

20. Contact Us

If you have questions about these Terms of Service, please contact ZIVRO WATCHES:

Store: ZIVRO WATCHES
Email: contact@zivrowatches.au
Business Address: Melbourne Australia

Please replace the placeholders with accurate business information before publishing these Terms.


ZIVRO WATCHES
Timeless style. Clear rules. Built on trust.